Vocca

Vocca is a voice AI receptionist built for healthcare practices that are tired of missed calls and overloaded front desks. It picks up inbound patient calls around the clock and books, moves or cancels appointments directly in the scheduling software a clinic already uses, following that practice’s own rules for doctors, exam types and reserved slots. It can also text patients, send reminders by WhatsApp, SMS or voice, refill cancelled slots from a waitlist, and hand anything tricky over to staff with a short summary.

Vocca works across 20+ specialties, including dentistry, ophthalmology, medical imaging, cardiology and hospitals, and connects with systems like Dentrix, athenahealth and AdvancedMD, so there’s no need to switch software. To get started, you book a demo, share your scheduling rules and software setup, and the team configures the assistant for you, with most practices live within a few days. Vocca is listed as both HIPAA and GDPR compliant.