CoSupport AI is a customer service automation platform with two products: the CoSupport AI Agent, which resolves repetitive support tickets on its own, and the CoSupport AI Assistant, which drafts replies for human agents. Its patented architecture (USPTO patent US11823031B1) is built against hallucinations and delivers 99% response accuracy. Across clients, the average AI resolution rate is 74%, and up to 85% on the 2.0 architecture. The platform works inside Zendesk, Freshdesk, Zoho Desk and other helpdesks. It takes about 10 minutes to connect and typically about 3 days to go fully live.
Users can customize the AI’s tone, behavior, and conversation logic to match their brand voice, then deploy it across chat, email and voice, with replies in 120+ languages. Pricing is $0.50 per AI resolution, and the first 1,000 AI responses are free.
