Intercom’s Fin AI Agent is an AI customer support agent that can handle customer service interactions and deliver support through multiple channels. This tool uses the latest AI language models to provide accurate, conversational responses to customer inquiries across channels like email, Messenger chat, WhatsApp, Facebook, Instagram, and SMS. Fin AI’s key strength lies in its ability to generate responses based solely on your company’s existing support content, ensuring high accuracy and minimizing AI hallucinations. Intercom offers a 14-day free trial to get familiar with the platform.
